Data Protection
Last updated: April 23, 2026
Your data, your control
Here's a practical summary of how you can exercise your rights over your personal data. For complete legal detail, see our Privacy Policy.
1. Download your data
You can request a complete copy of all data we hold about you in JSON or CSV format. Send an email to hola@techprofilelab.com with subject “Data download request”.
Response time: maximum 30 days.
2. Correct data
If you detect incorrect or outdated data, update it:
- If you have an account: from your portal
- If you don't have an account: write to hola@techprofilelab.com
3. Delete your data (Right to be Forgotten)
You can request complete deletion of your data at any time. Send an email to hola@techprofilelab.com with subject “Data deletion request”.
We will delete your account and all associated data within 30 days. Exceptions: data required by legal obligations (e.g. billing) will be retained for the minimum legal period.
4. Object to processing
If you don't want your data processed for certain purposes (e.g. marketing), you can object by writing to hola@techprofilelab.com.
5. Restrict processing
You can request that we limit processing of your data to storage only (no active use) while a claim of yours is being resolved.
6. Transfer your data
You can request that we transfer your data to another company or provide it to you in a machine-readable format.
7. Non-discrimination
Exercising any of these rights does not affect the quality of service you receive. We do not discriminate against users who exercise their privacy rights.
8. Where to file a complaint
If you believe we are not handling your data correctly, you can file a complaint with:
- Colombia: Superintendency of Industry and Commerce
- EU: Your national data protection authority
- California: California Attorney General
If anything is unclear or you have specific questions, write to us. We respond to every query about personal data within 72 business hours.